To ensure we are just that, we reinvest a substantial amount of what we earn back into constantly researching and testing new systems.
I personally have seen some of our competitors use free/Opensource software for the primary part of the service they provide. Don’t get me wrong, I’d love to have those increased margins too and I’m sure some would argue that being free and opensource doesn’t necessarily mean it isn’t a good product.
Whilst I can tell you that the premium software we use is far superior (it really is – check out my other article here for more information) the real downside to using opensource management software is that the full code is available to the general public.
The “general public” is a broad spectrum of people that includes potential hackers looking for a weak point in that code. Dangerous territory when this software has control over your entire IT infrastructure! I know I wouldn’t want my business potentially exposed to more risk when I’m paying for added security.
We give you more than the competition, we do IT better than the competition, so the only question that remains is why haven’t you switched to IT Assist yet?