- Try booting the computer in ‘Safe Mode’ (as soon as you turn the computer on, repeatedly press F5, Windows Vista users will be shown a menu – to use ‘Safe Mode’ they will need to press F8.
- Try Restarting the computer.
- Try booting the computer in ‘Safe mode’ (as above).
- Check the connection between your computer and your monitor.
- If you are using a laptop try moving the screen backwards and forward.
- Make sure your speakers/headphones are plugged into the correct port (usually pale green).
- Make sure there isn’t a problem with your speakers – try plugging them into an MP3 player instead.
- Try using headphones instead of speakers to see if you can hear any sound.
- Check the volume settings in Windows.
- Check the volume settings in the program you are using to play the sound.
- If you have a laptop, you may find that there is a separate volume control on the case of the laptop.
- Are you getting an error message saying ‘Limited or no Connectivity’? If so right click on the message icon and click ‘repair’.
- Make sure your Username and Password are correct.
- Try turning your modem/router off for a minute and then switching it back on, wait another minute to allow it to connect and setup and try again.
- If you are using dial-up, try removing any telephones and fax machines from the line.
- Try contacting you ISP (internet service provider) to see if it is a problem with their systems/service.
- Try playing or burning different brands of CD’s or DVD’s.
- Try different software to burn/play the CD’s or DVD’s.
- Make sure the disks are clean.
- If the CD/DVD drawer wont open, straighten a paperclip and push it into the small hole on the front of the drive, this will open the draw manually.
If you’re still having problems and you want to just get the problem solved quickly and efficiently call us now on: 07730 282 698. IT Assist, number 1 for IT Support in Rotherham.